Shipping and Delivery Policy

Shipping & Delivery Policy

Dhruv Foods and Confectionery
(A unit of Yadhruv Foods and Lifestyle Enterprise)

Effective from: [Insert Date]

We work hard to get your favourite products delivered to you quickly and safely.
Here’s everything you need to know about how we ship your orders.

Order Processing

  • Orders are usually processed and dispatched within 1–3 working days after payment is confirmed.
  • You will receive an email or SMS with your tracking details once your order has been shipped.

Delivery Timeline

  • Most orders reach you within 3–7 working days (depending on your location).
  • Remote or non-serviceable areas may take a little longer.

Delivery Partners

  • We work with trusted courier partners to deliver your orders safely and on time.
  • Delivery will be attempted at the address you provided during checkout.

Delivery Confirmation

  • Once your order is marked delivered by our delivery partner, you will receive a confirmation message.
  • If you face any delivery issues, please contact us within 7 days of receiving this confirmation.

International Shipping (Optional – if you plan to offer later)

  • International orders are usually delivered within 7–10 working days.
  • Shipping charges are calculated based on weight and destination.
  • Customs duties, VAT or other import taxes (if any) must be paid by the customer.
  • International orders are final and not eligible for return or exchange, so please check your order carefully before placing it.

Contact Us

If you have any shipping or delivery-related questions:

yathustales@gmail.com
+91 90471 57563